摘要
在全球范围内,长期护理服务监管制度已成为保证长期护理服务质量的重要内容。本研究基于文献研究和政策文本的内容分析,采用SPO模型,从结构、过程、结果三个维度比较德国、日本、韩国的长期护理服务质量监管制度。研究发现,三个国家的长期护理服务质量监管有明确的政府责任分工,规范的机构准入制度,设定了分层分类的服务人员资格条件,多维度的需求评估,严格的服务机构等级评定,透明的信息披露,定期的满意度调查。为此,借鉴德国、日本、韩国在长期护理服务质量监管制度的经验,我国需要进一步完善监管立法、实施定点护理机构等级评定、优化失能评估工具、建立信息公开等制度,以保证长期护理服务质量的提高。
Abstract
Globally, the regulatory system for long-term care services has become an important part for ensuring the quality of long-term care services. On the basis of literature research, the content analysis of policy texts, this study compares the long-term care service quality supervision systems in Germany, Japan, South Korea from three dimensions of structure, process, outcome by the SPO model. The study found that the long-term care service quality supervision in Germany, Japan, South Korea has a clear division of government responsibility, a standardized access system of institutions, the setting of hierarchical classification of service personnel qualifications, multi-dimensional needs assessment, strict rating of service institutions, transparent information disclosure, regular satisfaction surveys. Therefore, drawing on the experience of Germany, Japan, South Korea in the long-term care service quality supervision system, China needs to further improve the regulatory legislation, implement the rating of designated nursing institutions, optimize the disability assessment tools, establish information disclosure systems to ensure the improvement of long-term care service quality
关键词
长期护理服务 /
质量监管 /
SPO模型
Key words
long-term care services /
quality supervision /
SPO model
李诗琪, 付强, 叶少芳, 崔仕臣.
德日韩长期护理服务质量监管制度经验与中国镜鉴[J]. 中国医疗保险. 2025, 0(1): 117-124 https://doi.org/10.19546/j.issn.1674-3830.2025.1.015
The Experience of Long-Term Care Quality Supervision System in Germany, Japan and South Korea and Inspiration for China[J]. China Health Insurance. 2025, 0(1): 117-124 https://doi.org/10.19546/j.issn.1674-3830.2025.1.015
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