“十三五”时期,我国医疗保障事业取得长足发展,人民群众对医疗保障的要求已从“有没有”转变为“好不好”,需求日益多元化、精准化、精细化。为深入推进医保领域“放管服”改革,提高医保服务水平,厦门市聚焦群众的“急难愁盼”问题,优化医保公共服务,通过打造便捷化、人性化、高效化、智能化的“四化”医保服务,极大地提升了全体市民的获得感、幸福感和安全感。

During the 13th Five Year Plan period, China's healthcare security has made great progress. The people's requirements for healthcare security have changed from yes or no to good or bad. The demand is increasingly diversified, accurate and refined. In order to further promote the service reform in the field of healthcare security and improve the service level of healthcare security, Xiamen focuses on the problems urgently needed to be solved by the people, optimizes the public service of healthcare security, and greatly improves the sense of access, happiness and security of all citizens by creating convenient, humanized, efficient and intelligent healthcare security services.