Globally, the regulatory system for long-term care services has become an important part for ensuring the quality of long-term care services. On the basis of literature research, the content analysis of policy texts, this study compares the long-term care service quality supervision systems in Germany, Japan, South Korea from three dimensions of structure, process, outcome by the SPO model. The study found that the long-term care service quality supervision in Germany, Japan, South Korea has a clear division of government responsibility, a standardized access system of institutions, the setting of hierarchical classification of service personnel qualifications, multi-dimensional needs assessment, strict rating of service institutions, transparent information disclosure, regular satisfaction surveys. Therefore, drawing on the experience of Germany, Japan, South Korea in the long-term care service quality supervision system, China needs to further improve the regulatory legislation, implement the rating of designated nursing institutions, optimize the disability assessment tools, establish information disclosure systems to ensure the improvement of long-term care service quality
Key words
long-term care services /
quality supervision /
SPO model
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References
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Funding
2024年浙江省大学生科技创新活动计划“长期护理服务质量监管研究——以浙江省为例”（2024R413A045）; 2023年温州市哲学社会科学规划年度课题“地方政府政策试点执行逻辑研究——以温州市养老服务政策试点为例”（23WSK020YB）
