Objective: To address the quality regulation of long-term care insurance services, this article analyses the quality regulation standards, process and intervention measures of long-term care service in the Netherlands, so as to provide lessons that can be learnt for improving the quality of long-term care insurance services in China. Methods: The article uses the text analysis method to collate measures and experience in the quality regulation of long-term care services in the Netherlands. Results: As one of the earliest countries to establish a social insurance system for long-term care, the Netherlands, while providing complex and various care services for people with care needs, adheres to the person-centered principle in quality regulation of care services, establishes a multi-sectoral system for quality regulation of care providers, sets up an open, transparent and punitive information collection system, and formulates systematically implemented quality regulation interventions. Conclusion: Quality regulation of long-term care services plays an important role in achieving the goals of long-term care insurance, managing long-term care insurance resources, and promoting the healthy and sustainable operation of long-term care insurance. Drawing on the experience of the Netherlands in quality regulation of long-term care services, China should build a person-centered quality regulation system of care services, pay attention to the management level of care providers, improve the informal care system, and build an information platform for quality regulation of long-term care services.
Key words
long-term care insurance /
quality regulation /
long-term care services /
the Netherlands
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